EVENT TERMS AND CONDITIONS
“Event” means the event(s) which You have bought a Ticket to attend Stay Wild Festival.
“Promoter” or “Us” for Stay Wild Festival including each respective companies’ subsidiaries, holding companies, any subsidiaries of its holding companies and its agents, contractors, sub-contractors, representatives, servants and employees.
“Terms and Conditions” means these terms and conditions.
“Venue” means the site at which the Event takes place, which at the date of these Terms and Conditions is as follows: for Stay Wild Festival, within the Itchen Valley Country Park, Hampshire and in each case, or such other site, on which the respective Events may take place from time to time.
“Ticket” means any valid ticket or wristband which permits You to attend each respective Event or any valid wristband for which You have exchanged Your valid ticket at the Event, also includes, in addition to the general entrance ticket and/or wristband, any additional or “top-up” ticket or wristband which You have acquired to attend a specific performance.
“You” means you as the holder of the Ticket and “Your” shall be read accordingly.
A. Status of these Terms and Conditions
- These Terms and Conditions incorporate, and should be read in accordance with, the terms and conditions of the authorised ticket agent from which You purchased Your Ticket, copies of which are available upon request from the relevant authorised ticket agent. In the event of any inconsistency between these Terms and Conditions and the terms and conditions of the relevant authorised ticket agent, these Terms and Conditions shall prevail.
- All Tickets are sold subject to these Terms and Conditions. Please read these Terms and Conditions carefully prior to purchase and raise any queries with the Promoter prior to purchase. Purchase of any Ticket constitutes acceptance of these Terms and Conditions on Your behalf and on behalf of any person for whom You are purchasing Tickets.
- These terms and conditions are subject to change from time to time without notice and in our sole discretion. We will notify You of amendments to these terms and conditions by posting them to this website.
B. Tickets, Times, Refunds and Cancellation
- Only customers holding a valid Ticket will be admitted to the Event. There are a limited number of Tickets (and different types of Tickets) available for each Event, and therefore purchase of Tickets is strictly subject to availability.
- You must wear your wristband at all times, if you should lose your wristband you will be charged the price of your original ticket.
- Your Ticket may be invalidated if any part of it is removed, altered or defaced.
- Upon purchase, please check Tickets carefully as mistakes cannot always be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on returned Tickets unless provided for under these Terms and Conditions.
- The Promoter will not be responsible for any Ticket that is lost, stolen or destroyed. You are solely responsible for the safe-keeping of Your Ticket. It is not always possible to issue duplicate Tickets. If duplicates are issued, a reasonable administration fee may be charged.
- Price and availability information is subject to change without notice.
- Tickets are barcoded and each barcode is unique and only allows one entry to the Event. From time to time we may choose to use other forms of tickets, such as RFID, as ticketing technology develops. Each ticket will be coded to ensure the relevant number of permitted entries only.
- Ownership or possession of a Ticket does not confer any rights (by implication or otherwise) on You to use, alter, copy, or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket.
- Tickets are personal revocable licences and shall at all times remain the property of the Promoter and subject to these Terms and Conditions. You may not re-sell or transfer a Ticket for commercial gain. If a Ticket is re-sold, transferred or advertised for profit or commercial gain or used for competitions, promotions or hospitality packages by anyone other than the Promoter, or an authorised sub-agent, it will be void and You will be refused entry to, or ejected from, the Venue without refund.
- Tickets are sold subject to the Promoter’s right to alter or vary the published Event programme which may result in changes to the performance line-up, playing times or any other aspect of the Event. The Promoter reserves all rights in this regard. Any published start and finish times of a performance at the Event are estimates only and are subject to change. The Promoter shall not be liable for any change of a published start or finish time.
- All advertised times are approximate and subject to change. It is Your responsibility to make appropriate arrangements to ensure that You arrive at the Venue in sufficient time in case the Event or performance starts early or otherwise, and to ensure that You are able to stay until the close of the Event. We will not be responsible to make any refund or meet the costs of any alternative travel arrangements or for any loss of enjoyment or other indirect loss as a result of an Event not running to the precise advertised times.
- Tickets cannot be exchanged or refunded unless the Event is cancelled, rescheduled or there has been a material change of the Event. A ‘material’ change is a change which, in our reasonable opinion, makes the Event materially different to the Event that purchasers of the Ticket, taken generally, could reasonably expect. Changes to performance times, supporting acts and the use of understudies in a theatre performance shall not be considered a material alteration. A material alteration is judged, in our absolute discretion, by reference to the nature and billing of each Event. The Event is judged, in our absolute discretion, by reference to the overall theme rather than the individual act scheduled to appear. No scheduled acts may be considered as headline acts, regardless of their relative fame or prominence in the billing, and so cancellation by an artist will not entitle You to a refund, regardless of their position on the bill.
- Refunds should be obtained from the point of purchase, no later than 3 months after the Event.
- Liability for the cancellation or rescheduling of an Event, or for material changes to an Event, will be limited to a refund as set out in these terms and conditions. The total refund for a Ticket shall be the face value of the Ticket purchased. Personal arrangements including travel, subsistence and accommodation in relation to the Event which have been arranged by You are made at Your own risk and neither the authorised ticket agent nor the Promoter will have any liability for any such loss of enjoyment or wasted expenditure in addition to refunding the face value of the Ticket. Where the cancellation takes place part-way through an Event, You may only be entitled to a refund of part of the face price which You paid for the Ticket.
- No refunds or compensation will be considered for any reason other than as set out in clause 12.
- Please refer to the terms and conditions of the authorised ticket agent from which You purchased Your Ticket for details of how to claim a refund. The point of sale may not make a refund if You fail to follow the instructions provided within the notified timeframes. Refunds will only be made to the person who purchased the Tickets.
- It is Your responsibility to check that the Event has not been cancelled, rescheduled or made the subject of a Material alteration. Information on such matters will be made available on behalf of the Promoter as soon as reasonably practicable on the Promoter’s and/or (Stay Wild) Venue’s website and/or at the Venue. Customers are advised that the website cannot always be updated immediately and that circumstances giving rise to cancellation, postponement or Material alterations can sometimes arise immediately prior to an Event.
- Tickets will not be refunded where they have been used to gain entry to the Event, or where You are able to and choose to attend a postponed Event.
- Tickets are not transferrable and cannot be exchanged.
C Unauthorised Ticket Agents and Touting
- Tickets bought from unauthorised agents are not valid and admission will not be granted to the Event with any Ticket bought from unauthorised agents. To be as safe as You can and to avoid obtaining an unauthorised ticket, follow these simple guidelines. Please note that these guidelines are not intended to be an exhaustive list of precautions which You should take to avoid obtaining an unauthorised Ticket.
- Do not buy from an unofficial ticket agent. If You are in doubt as to whether or not a ticket agent is authorised please consult the relevant Event website or contact us in advance of the ticket purchase and we will be happy to assist. You can contact us in respect of the Events as follows: firstname.lastname@example.org.
- Do not buy from internet auction sites or exchange/buy tickets on social networking sites such as Facebook.
- Do not buy from another individual or tout, either in advance of, or outside, the Event.
- If we are aware that You have bought Tickets anywhere other than from official authorised outlets You will not be granted access to the Event. Tickets are non-transferable, which means that once purchased You cannot sell them on to others. The Promoter will be unable to assist You if You have bought from an unauthorised source, as we will have no purchase history available for the Ticket.
- If You do encounter problems contact Your credit card issuer as soon as possible, also contact Your local trading standards office, and, if You believe a criminal offence has taken place, the police. Please note that touting of tickets for music events or sale of tickets for music events on the secondary market is not currently a criminal offence in England and Wales but if You are not sure whether a criminal offence has taken place then ask advice first from Your card issuer and local trading standards office.
- Occasionally due to genuine circumstances You may find Yourself with a spare Ticket. Please do not be tempted to sell it on an unauthorised auction site or to sell to a Ticket tout or unauthorised online agency. If You do the Purchaser may not be able to enter the Event (under the Terms and Conditions) for the reasons set out above. Should this happen You may find that the purchaser brings a legal claim against You for selling a Ticket which does not permit access to the Event.
- We reserve the right to cancel any Ticket booking which we reasonably believe to have been made with a view to resell such Tickets or where the Ticket has been purchased using fraudulent means, such as credit card fraud.
- Tickets may be restricted to a maximum number per person per credit card or per household. These restrictions will be notified to You by our ticket agents and on our website before You make Your booking. We reserve the right to cancel Tickets purchased in excess of this number without prior notice to You of such cancellation.
- Tickets obtained in breach of these Terms and Conditions shall be null and void and the Promoter may refuse admission to, or eject You from, the Venue. Any person seeking to use a void Ticket in order to gain or provide entry to an Event will be considered to be a trespasser and will be ejected and liable to legal action. Void Tickets are non-refundable.
D. Age Restrictions –
a) All age restrictions set out herein are subject to the terms of the Event licence and therefore are subject to change. We advise that you check in advance of Ticket purchase (using the email addresses set out at paragraph C1 above) that the age restrictions set out herein continue to apply.
Stay Wild Festival
- All individuals aged under 18 years must be accompanied by a person aged 18 or over. A maximum of 4 persons under 18 years old per person aged 18 or over will be allowed entry. Proof of age may be requested and the Promoter reserves the right to refuse admission. For any queries please email email@example.com.
The following ID can be used as proof of age for entering the site:
- Current Passport
- Current UK Driver’s License or Provisional License
- VALIDATE UK
- Oyster Photocard
- NUS Card
Stay wild All Areas
- Young People aged 16 years and under must be accompanied by a person aged 18 or over – proof of identity and age must be provided on request at the admission gate to the Venue. A maximum of 4 persons aged 16 years and under per person aged 18 or over will be allowed entry.
- Children aged 10 years or under are allowed in to the Event with a valid Child’s Ticket – proof of identity and age must be provided on request at the admissions gate to the Venue. The Promoter reserves the right to refuse admission if its staff or agents are in any doubt whatsoever as to the age of the person being presented as being younger than 10 years old. All children need to be registered online and pay the compulsory applicable fee per child.
The following ID can be used as proof of age for entering the site:
- Current Passport
- Current UK Driver’s License or Provisional License
- VALIDATE UK
- Oyster Photocard
- NUS Card
- Children aged 5 and under are allowed into the Event with a valid Child’s Ticket. The Promoter reserves the right to refuse admission if its staff or agents are in any doubt whatsoever as to the age of the person being presented as being older than 5 years old. For any queries please email firstname.lastname@example.org.
- It is Your responsibility to check the suitability of the Event for any children in Your party regardless of official age restrictions, this includes considering the type of audience the Event is likely to attract and whether such an audience is a suitable environment for children in Your party. Refunds will not be issued if any aspect of the Event, including the behaviour of other audience members, causes offence to You or any children on whose behalf You have purchased Tickets.
E. The Event
- The Event is subject to licence.
- The Promoter reserves the right to refuse You entry to and/or eject You from the Event. In particular but without limitation You may be refused admission to or removed from the Event for any of the following reasons: for health and safety or licensing reasons; if You behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if You use threatening, abusive or insulting words or mannerisms; if, in the Promoter’s reasonable opinion, You are acting under the influence of alcohol or drugs; if You fail, when required, to produce proof of identity or age; if You refuse to comply with the Promoter’s security searches; if You breach these Terms; and/or if Your Ticket is void.
- If before or during the Event You have a complaint in relation to the Event (including without limitation in relation to Your ability to view the Event), please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event.
- Warning – Prolonged exposure to loud noise may cause damage to Your hearing. Please be aware that strobe lighting may be used during certain Events.
- The Events operate licensed bars and You need to be over the age of 18 to purchase alcohol at the Events. Please be aware that if we think that You look 25 years or younger You may be asked to provide proof of identification and if You are unable to do so You will not be served alcohol.
Valid proof of age:
- Current Passport
- Current UK Driver’s License or Provisional License
Plus the following cards (part of the PASS Scheme):
- VALIDATE UK
- By attending the Event, You give Your express consent to Your actual or simulated likeness being included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world, the copyright to which shall be owned by the Promoter or its contractors without payment or compensation. If You attend an Event with Your child aged under 18 years You give the foregoing Your express consent on their behalf. This includes filming by the police or security staff that may be carried out for the security of customers.
- Due to legal artist performance rights and royalty obligations, You cannot bring any video or audio recording equipment or any camera which is over 35mm or with a detachable lens onto the Venue site. You will not be allowed to enter the site if You bring equipment that, at the discretion of our security, infringes on these rules.
- Searching is a condition of entry to Stay Wild Festival, and may be a condition of entry at the discretion of the operator of each venue or activity which the Promoter does not control. The Promoter (or the operator of each venue or activity in respect) reserves the right to conduct security searches and confiscate any item which in the opinion of the Promoter (ore relevant venue operator) may cause danger or disruption, be a health and safety risk, not be suitable to be taken into the Event or is one of the items not permitted in the Venue as detailed in these Terms and Conditions. Anyone found in possession of illegal substances or contraband goods will be refused admission to or ejected from the Venue and may also be liable for prosecution. Any items found that may be used in an illegal or offensive manner will be confiscated, regardless of whether or not the item itself is illegal.
- You shall not bring all or any of the following into the Venue (or individual venues): fireworks, laser pens, laser equipment, Your own food and drink (other than where You are permitted to bring a limited quantity of Your own food and/or soft drinks into the Campsite only, as described in paragraph H11 below) (please note that there are food stalls selling food and drink) bottles, cans or glass containers, or any item which the Promoter considers could be used as a weapon (including sharp or pointed objects such as knives), items with an open flame (e.g. candles, barbecues gas/paraffin lamps, sky lanterns, camp fires, gas fires etc) for all Events other than those which are subject to certain exceptions (see camping section (H) for further details) and illegal substances.
- There will be no admission to the Event before the designated opening times on any day of the Event.
Individual venue opening times and admission times are at the discretion of the venue managers. Where possible this information will be provided on The Great Escape website.
- For some areas of the Wilderness area, You may only leave and then re-enter the Venue if You have a valid Wristband and You may only re-enter on the next day of the Event once You have left (other than for medical reasons, in which case re-admission shall be at the discretion of the Promoter). Otherwise there shall be no re-admissions or pass-outs of any kind.
- You must comply with any and all instructions given to You by the Promoter and/or all Venue stewards and staff at the Event.
- All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas. In accordance with Smoke-Free Regulations, the tented arenas and other areas of the Event are designated ‘No Smoking’ areas. Normal statutory rules and regulations apply and should be observed at the Event and failure to do so may result in ejection from the Event.
- The Events are about bushcraft, good music, activities and entertainment and the freedom for all to enjoy it. Anti-social behaviour and illegal activities, including use, supply and possession of illegal substances will not be tolerated and You will be ejected from the Venue without refund.
- To the extent permitted by law and with Your consent, personal information provided by You to the Promoter will be used for all purposes reasonably connected with the operations of the Event and the Promoter including (but not limited to): providing You with details of forthcoming connected events, offers and services; providing You with updates as to the latest concessions or any changes thereto and information concerning competitions and other promotional activity; supplying You with the goods that You request or in which the Promoter reasonably believes You may be interested; conducting market research and establishing customer profiles; and transferring or disclosing the information provided to the Promoter’s professional advisors and such other parties as it considers necessary in the administration of its business. The Promoter will not use or disclose Your personal information other than as set out in these Terms and Conditions without Your prior consent. If You have any queries about this, please email email@example.com .You will be given the opportunity to unsubscribe from such marketing communications when You place Your order and You can unsubscribe from any email communications You receive from the Promoter by following the unsubscribe link.
- Access to each venue arenas within each Event is subject to capacity and the Promoter accepts no liability and will not offer any Ticket refunds if You are unable to attend a specific performance due to the venue or arena being at maximum capacity. You may be required to queue so please arrive early to avoid disappointment.
- Certain advertised activities are not included in the price of your Ticket, and are subject to an additional fee being payable. You are advised to check the Event website to confirm which events are included in the Ticket price, and visit the Event online shop to purchase tickets for any additional activities you may wish to participate in.
F. Specific Requirements for Access
- The Promoter takes the needs of customers who are disabled or who have other access requirements very seriously and actively encourages people of all abilities to attend the Event.
- If You have access requirements for an Event please register Your requirements via the email address: firstname.lastname@example.org
- If You have not notified the Promoter of Your access requirements sufficiently in advance (which must be at least 3 weeks prior to the commencement of the Event) we cannot guarantee that we will be able to cater to Your needs, though we will use reasonable endeavours to do so.
- There is strictly no camping during the Event unless You have advance permission of the Promoter in writing to do so.
- Camping at Stay Wild Festival is only permitted provided You purchase a Camping Ticket. All single day Ticket holders are forbidden to camp at the Event and anyone found camping without a Camping Ticket will be removed.
- Campers should pitch tents in designated camping areas only and stay out of fire lanes and other working areas. The Promoter reserves the right to re-locate your accommodation to another area of the Venue should weather conditions deem it necessary to do so.
- Gazebos and awnings must be securely fastened to the ground and must not be used in strong winds.
- You should bring a tent that is sized for the amount of occupants. We reserve the right to refuse to allow any structures which are too large or which we believe may cause a health and safety risk.
- We will not be liable for any failure to provide any advertised facilities within the camping area and we shall not be held liable for matters outside of its control, including those which may result in any loss of amenity, for example, where a third party supplier fails to provide utilities on time, or where natural changes to the landscape or where poor weather conditions are experienced.
- All items brought to a campsite are brought and left at Your own risk.
- For safety reasons, we will not permit any gas canisters, nitrous oxide, cylinders or petrol cookers or aerosols over 250ml into the campsites, or anywhere on site. Please check with the Promoter before bringing any cooking equipment onsite or using any such cooking equipment.
- You are permitted to bring Your own limited supply of food and soft drinks to The Stay Wild campsite. Due to licensing provisions alcohol is NOT permitted outside of the Stay Wild camping area therefore only alcohol purchased at the licensed bar within the marked area can be consumed in the main area. Searches will be undertaken upon entry and re-admittance to ensure compliance with the provisions of these Terms and Conditions.
- You agree that the Promoter, its servants or agents will not be liable for any loss, injury or damage to any person (including Yourself) or property however caused (including by the Promoter or its servants or agents): (a) in any circumstances unless due to the negligence of the Promoter, its servants or agents; ; (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury due to the negligence of the Promoter, its servants or agents); and/or (c) to the extent that any increase in any loss or damage results from the breach by You of any of these Terms and Conditions.
- For the purposes of these Terms and Conditions, “Force Majeure” means any cause beyond the Promoter’s control including, without limitation, an act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, royal mourning, national mourning, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements and/or acts or regulations of national or local governments. The Promoter will not be liable to You for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force Majeure.
- You agree that the Promoter shall not be liable to You for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the Event and/or our obligations hereunder including, but not limited to, loss of profits, anticipated profits, savings, business or opportunity, or loss of publicity or loss of reputation, or opportunity to enhance reputation, or loss of contract or other economic or consequential loss arising from the performance (or any failure to perform) these Terms and Conditions.
- The Promoter will not have any liability to You whatsoever for loss or expenses incurred in connection with the Event or any cancellation of the Event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the Event or the cancellation of the Event.
- The Promoter of The Great Escape, and where applicable, GG Shows, shall not be liable for the acts or omissions of the operators of the Venues, for any personal injury suffered at a Venue (unless due to the act or omissions of the Promoter) or any loss, theft or damage to Your property at a Venue (unless due to the act or omissions of the Promoter) or caused by any property of Brighton and Hove Council (in the case of The Great Escape).
- To the fullest extent permissible in law, the Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that Your rights are not adversely affected.
- If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.
- If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.
- Any person, other than the Promoter, who is not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
- Nothing in these Terms and Conditions and no action taken by You or the Promoter under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other fiduciary relationship between You and the Promoter.
- These Terms and Conditions constitute the entire agreement between the parties in connection with the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between You and the Promoter relating to the subject matter of these Terms and Conditions.
- Nothing in these Terms and Conditions shall purport to exclude liability for fraud or fraudulent misrepresentation.
- These Terms and Conditions shall be governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
TERMS AND CONDITIONS OF TRADING AT STAY WILD FESTIVAL
Please ensure you read and comply with the following Terms and Conditions for trading with the promoter.
Any company or person found to be in breach of these conditions on site will be evicted without reimbursement of any monies paid for the concession.
- Payment for stalls must be made before the date specified on the offer letter.
- Non-payment by that time will result in the site being reallocated.
- Traders will be charged the cost of any cheques not honoured by the bank
- Sub-contracting stalls or a part of stalls, by traders is not permitted, and traders must only sell goods specified in their application form.
- Traders must set up at the time specified in the Traders Information pack for each event and at no other times.
- No company/person will be allowed to trade without prior arrangement.
- You are paying for a space and no other facilities will be provided.
- There are no guarantees for particular positions on site.
- Depth of stalls will be determined by frontage booked.
- Any encroachment beyond the allotted space would have to be paid for and/or could be construed as breach of contract.
TRADERS ARE NOT PERMITTED TO SELL OR TRADE IN:
- Any illegal substances, including magic mushrooms
- Any poppers, laughing gas, amyl nitrate products/GBH etc. or any “legal” or “herbal highs”/nitrous oxide o Alcohol of any description including vodka jellies
- Any cigarettes, tobacco and/or associated products without prior approval
- Any unauthorised records, CDs, video, tape or any other format recordings, as well as and including audio and video recorders
- Any item purporting to be official, or un-official festival merchandise of any description or with regard to any of the bands appearing at the festival
- Any “Black Henna”
- Any gas canisters or any aerosols over 250ml
- Any item made out of glass, including but not limited to glass bottles, jars and containers Any Chinese lanterns, handheld candles, flares, potted candles, fireworks, any portable laser equipment and laser pens o Any air horns or megaphones, beer bongs, or funnels.
- Any item which may reasonably be used as a potential weapon, is distinctively a weapon, and all knives
- Any unofficial tabards or reflective jackets
- Festival Organisers may confiscate any goods of a sexist, racist or offensive nature.
- All traders must display signs with their business name and address and price lists in a visible location at their stall.
- Any descriptions of goods made by traders must be accurate.
- Employers Liability and Public Liability Insurance must be on display in stalls at all times.
- Traders must meet all employer’s legal Health & Safety responsibilities to their staff and must ensure contractors delivering to/working on their stall are suitably insured.
- Traders must ensure their staff adhere to the published pass system.
- Pitches are sold with an allocation of trader passes.
- Extra passes cost the same as event tickets.
- Vehicle passes are non-transferable and must not be switched to another vehicle.
- No animals are permitted on Festival sites.
- No alcohol can be brought onto the site for personal use or for the use of staff.
- All vehicles are brought on site at their owners’ risk, and must be suitably insured.
- 5-mph speed limits are in force on all sites at all times.
- No motor cycles, quad bikes or buggies are permitted on site.
- Traders are responsible for arranging that delivery vehicles have all necessary paperwork and passes prior to arriving at vehicle gates.
- Delivery firms must be told they come on site at their own risk.
- Traders must comply with legislation relating to Health, Safety, Hygiene, Noise at Work, Working at Height and smoke free legislation.
- Traders are not permitted to start trading until they have completed a health and safety checklist.
- Traders are responsible for keeping both the 10 metre area in front of their stalls as well as their back of market space tidy and free of rubbish.
- Traders leaving any rubbish, refrigerators, furniture, equipment or structures will be charged for the cost of clearing their site and disposing of the rubbish – and may not be invited back to trade at future events.
- Waste water must be put in the containers provided and not poured on the ground or into streams. The dumping of sumps is prohibited at all sites.
- It is essential that all traders have appropriate fire extinguishers for their stalls.
- Food traders require 5kg Dry Powder extinguishers and fire blankets.
- All gas equipment in catering units must have current safety certification.
- Safety precautions regarding storage of bottled gas must be followed.
- Bottled gas can normally be purchased from the supplier on site.
- Traders are not allowed to bring straw on site.
- Under no circumstances can traders have straw inside their stalls, irrespective of weather. Electricity for markets traders may be provided on site.
- Generators are not permitted without approval and relevant safety checks.
- Traders who pull more power than agreed will be disconnected and closed down.
- All electrical equipment on site must have a current safety certificate.
- Food traders must use compostable, biodegradable disposables including wooden cutlery.
- Traders must ensure taps are not left running or connect to public taps.
- No broadcasting of sound or visual images (including transmitting or casting text messages or other material to mobile phones) will be permitted by any trading staff or from any stall without prior permission.
- Traders are required to cooperate fully with Officials – including site management, security, the emergency services, the Police and all official organisations of the site – such as the Environmental Health Officers, Fire Officers, Customs and Excise staff, the Environment Agency, Trading Standards Officers and Inland Revenue staff.
- The promoter will not accept responsibility for the level of trading at an event.
- No rebates will be given to traders as a result of adverse weather conditions, changes in performance programmes, re-siting of acts to different venues, nor as a result of any changes in the layout of trading areas.
- If a trader is closed down and/or evicted from site for contravening an event license, any of these Terms & Conditions or prescribed health and safety or environment health standards, they shall not be entitled to any rebate.
- All marquees, tents or other self-build structures should be of sound construction including all supporting poles, frames, guy ropes, stakes anchors and fastenings etc. and all guy ropes and fixing stays shall be conspicuously marked to ensure they do not present a trip hazard. Gazebos are NOT suitable for trading as they are likely to be blown away even by light winds.
Fly pitchers will not be tolerated.
You may not sell goods from any area other than your designated pitch, sell goods other than those indicated on your application, or trade outside of the designated trading hours, as this will constitute illegal trading, and you will be closed down.
You may not sell drinks in glass containers, the whole site has a No Glass Policy